The importance of data center security in post-warranty support is a major concern for many organizations. With the right security measures in place, organizations can continue to have confidence in our post-warranty support services. Our remote support service is held to the highest security standards and is audited frequently to ensure that our customers have the confidence in knowing that their data is secure. Our intelligent automation prevents unauthorized access to the secure tunnel and alerts our support engineers when the tunnel is not authenticated. The customer is given the option to require their own security policies and we work with them to implement those policies. Policy governance standards ensure that only trusted, authenticated, and logged access is permitted.